Support API

REST API endpoints for Support.

REST API endpoints for Support. 11 operations.

List support chat sessions

plaintext

GET /v1/support/chat/sessions

Requires an org credential (no dedicated scope).

Auth: Bearer API key

Responses

Status	Description
`200`	List support chat sessions
`401`	Missing or invalid API key
`500`	Internal error

operationId: listSupportChatSessions

Start a support chat session

plaintext

POST /v1/support/chat/sessions

Requires an org credential (no dedicated scope).

Auth: Bearer API key

Responses

Status	Description
`200`	Start a support chat session
`401`	Missing or invalid API key
`500`	Internal error

operationId: createSupportChatSession

List support chat messages

plaintext

GET /v1/support/chat/sessions/{id}/messages

Requires an org credential (no dedicated scope).

Auth: Bearer API key

Responses

Status	Description
`200`	List support chat messages
`401`	Missing or invalid API key
`500`	Internal error

operationId: listSupportChatMessages

Post a support chat message

plaintext

POST /v1/support/chat/sessions/{id}/messages

Requires an org credential (no dedicated scope).

Auth: Bearer API key

Responses

Status	Description
`200`	Post a support chat message
`401`	Missing or invalid API key
`500`	Internal error

operationId: postSupportChatMessage

List support tickets

plaintext

GET /v1/support/tickets

Requires an org credential (no dedicated scope).

Auth: Bearer API key

Responses

Status	Description
`200`	List support tickets
`401`	Missing or invalid API key
`500`	Internal error

operationId: listSupportTickets

Open a support ticket

plaintext

POST /v1/support/tickets

Requires an org credential (no dedicated scope).

Auth: Bearer API key

Responses

Status	Description
`200`	Open a support ticket
`401`	Missing or invalid API key
`500`	Internal error

operationId: createSupportTicket

Get a support ticket

plaintext

GET /v1/support/tickets/{id}

Requires an org credential (no dedicated scope).

Auth: Bearer API key

Responses

Status	Description
`200`	Get a support ticket
`401`	Missing or invalid API key
`500`	Internal error

operationId: getSupportTicket

Update a support ticket

plaintext

PUT /v1/support/tickets/{id}

Requires an org credential (no dedicated scope).

Auth: Bearer API key

Responses

Status	Description
`200`	Update a support ticket
`401`	Missing or invalid API key
`500`	Internal error

operationId: updateSupportTicket

Close a support ticket

plaintext

POST /v1/support/tickets/{id}/close

Requires an org credential (no dedicated scope).

Auth: Bearer API key

Responses

Status	Description
`200`	Close a support ticket
`401`	Missing or invalid API key
`500`	Internal error

operationId: closeSupportTicket

List ticket comments

plaintext

GET /v1/support/tickets/{id}/comments

Requires an org credential (no dedicated scope).

Auth: Bearer API key

Responses

Status	Description
`200`	List ticket comments
`401`	Missing or invalid API key
`500`	Internal error

operationId: listSupportTicketComments

Comment on a support ticket

plaintext

POST /v1/support/tickets/{id}/comments

Requires an org credential (no dedicated scope).

Auth: Bearer API key

Responses

Status	Description
`200`	Comment on a support ticket
`401`	Missing or invalid API key
`500`	Internal error

operationId: addSupportTicketComment